For: Doina Drăgușanu – Menopause Coach for High Achievers
Governing Law: England & Wales
Last updated: [29/11/2025]
1. About Us
This website (“Site”) is operated by Doina Drăgușanu – Menopause Coach for High Achievers (“we”, “us”, “our”).
Registered in: United Kingdom
Email: doina1704@gmail.com
Address: Stockport, Greater Manchester, SK7 5BN
Phone: 07578211411
By accessing this Site or purchasing any of our products, courses or digital tests (“Services”), you agree to be bound by these Terms & Conditions.
If you do not agree with these Terms, do not use this Site.
2. Our Services
We provide digital products, online courses, coaching programmes and self-assessment tools related to menopause support and wellbeing.
Our Services are for educational and informational purposes only.
They are not medical advice, diagnosis or treatment, and do not replace consultation with a qualified medical professional.
You are responsible for your own health decisions. If you have medical concerns, consult your GP or specialist.
3. Eligibility
To use our Services, you must:
- be at least 18 years old
- be legally capable of entering into binding contracts
- reside in the United Kingdom or another permitted region
4. Purchasing & Payment
All prices are listed in GBP (£).
Payment is required in full at the time of purchase unless otherwise stated.
We may update prices at any time, but changes will not affect orders already completed.
We use secure third-party payment processors. We do not store your full payment card details.
5. Digital Products & Downloads
Upon successful payment, you will receive immediate access to your digital product (such as The Menopause Profile Test or any course materials).
By purchasing a digital product, you agree that:
- you are purchasing instant access,
- and therefore you waive your 14-day cooling-off right under UK consumer law (Consumer Contracts Regulations 2013).
This does not affect your statutory rights.
6. Refund Policy
Because our digital products provide immediate downloadable content and cannot be returned, we do not offer refunds for:
- digital downloads
- online tests
- completed instant-access courses
- coaching sessions already delivered
If you believe a product is faulty or not as described, please contact us at […].
Coaching programmes with scheduled sessions may have individual refund or cancellation policies provided at enrolment.
7. Coaching Disclaimer
Coaching is a supportive and educational service.
It is not therapy, medical treatment, or mental-health care.
Results vary from client to client and cannot be guaranteed.
You remain responsible for your choices, wellbeing, and actions.
8. Intellectual Property
All content on this Site — including text, graphics, logos, videos, assessments, course materials and downloads — is owned by us or licensed to us.
You may not copy, distribute, modify, reproduce or share our content without our prior written consent.
Purchased materials are for personal use only.
9. Website Use
You agree not to:
- use the Site for unlawful purposes
- attempt to interfere with the security or proper functioning of the Site
- share your login details with others
We may suspend or terminate your access if you breach these Terms.
10. External Links
Our Site may contain links to third-party websites.
We are not responsible for their content or privacy practices.
11. Limitation of Liability
To the fullest extent permitted by UK law, we are not liable for:
- indirect, incidental or consequential losses
- business interruption, loss of income, or data
- reliance on information obtained through our Services
Nothing in these Terms limits liability for death, personal injury, or fraud.
12. Governing Law
These Terms are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Contact Us
For questions regarding these Terms, please contact:
Email: doina1704@gmail.com
Address: Stockport, Greater Manchester, SK7 5BN
Phone: 07578211411
PRIVACY NOTICE (UK GDPR)
How we use your information
Last updated: [insert date]
1. Introduction
We respect your privacy and are committed to protecting your personal data.
This Privacy Notice explains how we collect, use, store and safeguard your information in accordance with:
- The UK General Data Protection Regulation (UK GDPR)
- Data Protection Act 2018
- Privacy and Electronic Communications Regulations (PECR)
2. Who We Are
Data Controller: Doina Drăgușanu – Menopause Coach for High Achievers
Email: doina1704@gmail.com
Address: Stockport, Greater Manchester, SK7 5BN
Phone: 07578211411
3. The Information We Collect
We may collect and process the following types of data:
Information you provide directly
- Name
- Email address
- Phone number (optional)
- Billing details
- Responses within self-assessment tests
- Information submitted through forms, surveys or coaching applications
Automatically collected information
- IP address
- Browser type
- Device information
- Website interaction (via cookies & analytics)
4. How We Use Your Information
We use your information to:
- provide and deliver digital products
- deliver coaching and support
- send essential service emails
- process payments and orders
- personalize user experience
- send marketing emails if you opt in
- improve our Site and Services
- comply with legal obligations
We never sell your personal data.
5. Lawful Bases for Processing (UK GDPR)
We rely on the following lawful bases:
(a) Contractual obligation
To provide the products or services you purchased.
(b) Legitimate interests
For business purposes such as analytics, product improvement, fraud prevention, marketing (where allowed), and customer service.
(c) Consent
For optional marketing communications.
You may withdraw consent at any time.
(d) Legal obligation
Where required to comply with UK law (e.g., accounting records).
6. Marketing Communications
You will only receive marketing emails if:
- you opted in; or
- you previously bought a product and we are contacting you about similar services (as permitted by PECR).
You may unsubscribe at any time via the link included in every email.